This is my profileContact via CazVidLeticia
Agent
Contact
Durban, KwaZulu-Natal, South Africa
Available on CazVid
Competencies
Customer ServiceAdvanced
Expertise in handling customer inquiries, resolving issues, and ensuring positive client experiences.
Communication SkillsAdvanced
Effective verbal and written communication tailored to diverse customer needs.
Problem SolvingIntermediate
Able to identify issues quickly and provide appropriate solutions in a fast-paced environment.
AdaptabilityAdvanced
Quickly adjusts to new processes and environments, maintaining high performance.
Summary
Dedicated customer service professional with extensive experience managing client interactions, resolving issues efficiently, and enhancing customer satisfaction across multiple organizations.
Key Achievements
- Successfully managed customer inquiries and complaints at CCI, enhancing client satisfaction.
- Contributed to team goals and maintained high service standards during tenure at Huntswood.
- Developed strong communication skills through diverse customer interactions.
- Demonstrated adaptability by working across different companies within the customer service sector.
Experience
Agent
CCI
2022 - 2024
Agent
Huntswood
2025 - 2025
Skills
Customer ServiceCommunication SkillsProblem SolvingAdaptability
Published on CazVid - Jul 22, 2026