Multifaceted professional experienced in customer service, sales, and business leadership with a proven record of managing operations and supporting executive functions across diverse industries.
Managed customer interactions and supervised team performance in contact center environments.
Engaged in inside sales activities and scheduled client appointments to drive revenue.
Held leadership role as CEO and provided executive assistance, supporting business operations.
Coordinated recruitment processes and contributed to QA management for software processes.
Allied Contact Center & BPO
Nuts Factory
Conduent S.A.
Agent Launch
Remote Latinos
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Utilized CRM, Microsoft Office, Google Tools, and QA tools in professional contexts.
