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Assistant Administrator (Volunteer)
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Competencies
Proficient in managing data accuracy and organization using manual and digital tools like Excel.
Excellent verbal and written communication skills facilitating stakeholder engagement and service delivery.
Skilled in applying batho pele principles to foster transparency, accountability, and community trust.
Experienced in delivering courteous and efficient service aligned with batho pele principles.
Education
Languages
Summary
Dedicated public management graduate with hands-on volunteer experience in administrative functions, stakeholder engagement, and service excellence. Adept at data accuracy, communication, and community-oriented service delivery.
Key Achievements
- Ensured 100% data accuracy for audits and Department of Education submissions through meticulous record management.
- Handled front office duties effectively, enhancing communication channels and stakeholder engagement.
- Implemented batho pele principles to improve service delivery and customer satisfaction.
Experience
Assistant Administrator (Volunteer)
Managed learner and staff records: Using manual filling and excel, ensuring 100% data accuracy for audits and Department of Education submissions.. Handled front office duties: Answered telephone enquiries, scheduled parents meeting, and applied Batho Pele Principles of courtesy and access with learner and community members.. Assistant with administration of school fund: Including capturing petty cash slips and preparing basic expenditure reports for the SGB treasurer, aligning with public finance accountability principles.. Drafted official communication: Including meeting minutes and parents notices using Microsoft Word per departmental standards.