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Medical Interpreter and Customer Service Professional with over 20 years of experience
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Competencies
Skilled in interpreting medical and customer service conversations to facilitate effective communication.
Experienced in handling client inquiries, verification, and validation processes in banking and call center environments.
Proficient in teaching English across various levels, improving language proficiency for students.
Capable of setting and managing tasks efficiently in dynamic work environments.
Education
Languages
Summary
Versatile professional with over two decades in medical interpretation, customer service, and education, leveraging bilingual skills to enhance communication and operational efficiency.
Key Achievements
- Provided medical interpretation services across multiple organizations, enhancing communication in healthcare settings.
- Verified and validated financial transactions, ensuring accuracy and security in banking operations.
- Taught English at various academic levels, improving language skills for diverse student populations.
- Collected overdue payments from major US department stores, significantly reducing outstanding balances.
Experience
medical interpreting
interpret conversations in the CS and medical fields.
medical interpreting
interpret conversations in the CS and medical fields.
medical interpreting
interpret conversations in the CS and medical fields.
customer service
verify and validate credit cards and bank appointed checks via a database connected to each bank.
English teacher
gave classes at all academic levels.
Bill Collector
Collect on overdue bills from major department stores in the US over the phone.