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Leonardo

Customer Service Representative with bilingual proficiency and 0 years of experience

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Managua, Managua Department, Nicaragua
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Competencies

Customer ServiceIntermediate

Engaged with customers to address inquiries, resolving issues effectively.

Bilingual CommunicationIntermediate

Conducted conversations fluently in two languages to assist a diverse customer base.

Problem SolvingBeginner

Assisted in identifying customer concerns and working towards solutions.

Interpersonal SkillsIntermediate

Built rapport with customers and maintained professional communication.

Education

Bachelor degree
Universidad de Managua

Languages

SpanishMother tongue
EnglishB2

Summary

Bilingual customer service representative with experience at ibex global, skilled in communication and problem resolution.

Key Achievements

  • Provided bilingual customer service support at ibex global
  • Gained experience in handling customer inquiries and issues
  • Developed communication skills in a bilingual environment

Experience

Bilingual Customer's service representative

ibex global
July 2021 - August 2022

Skills

Customer ServiceBilingual CommunicationProblem SolvingInterpersonal Skills
Published on CazVid - Jul 3, 2025
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