Leonardo - Operations & Customer Support Specialist with diverse experience in finance, hospitality, and energy industries

Utilized Binance and other platforms for executing buy/sell operations and analyzing market indicators.

Managed daily operations, staff performance, customer service, and workflow coordination across hospitality and energy sectors.

Applied technical tools including CRM systems, MS Office, Google Workspace, and process improvement methodologies.

Provided bilingual support, resolved operational issues, and enhanced customer satisfaction in hospitality and digital platforms.

Execute cryptocurrency buy/sell operations through digital platforms using technical and fundamental analysis., Manage risk, evaluate profitability, and monitor market indicators in real time., Maintain accurate transaction logs and ensure compliance with platform policies., Use analytics tools to...

Supervised daily hostel operations, staff performance, and workflow coordination., Managed bilingual (Eng–Spa) guest support and resolved operational and service issues., Created marketing strategies, managed inventory, and oversaw reservations and hospitality platforms., Prepared schedules,...

Monitored gas compression processes, safety procedures, and industrial operations., Conducted predictive and preventive maintenance using simulators and technical tools., Diagnosed and optimized wells through gas-lift artificial methods (L.A.G.)., Operated and maintained centrifugal compressors;...