Experienced bilingual professional in administrative and customer support with extensive knowledge of technical tools and interpersonal skills, supporting remote work environments.
Provided English-Spanish interpretation and bilingual customer service support.
Handled customer interactions and supported mortgage and loan services at Bank of America and other firms.
Managed agendas, emails, documents, and spreadsheets for virtual assistance roles.
Proficient in NICE, AS400, SAP, Excel, Word, and other software applications.
Language Line Solutions
Language Line Solutions
Equifax
Bank of America
Bank of America
Bank of America
Costa Rica sign language
General tour guide
Diseñador Gráfico
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