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Leidy
Customer Service & Tech Support Specialist with 3+ years in Service Industry
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Competencies
Delivered effective customer support in various roles across retail, banking, telecommunications, and government sectors.
Provided technical assistance as part of customer support services at Asurion, leveraging problem-solving skills.
Engaged in sales activities at Asurion, helping customers with product and service inquiries.
Handled agenda, meetings, and community service tasks at the Suba Local Administrative Board.
Education
Languages
Summary
Experienced in customer service, tech support, and sales with bilingual communication skills developed in the U.S. and Colombia.
Key Achievements
- Provided customer service across multiple roles including cashier, secretary, and bilingual assistant.
- Managed community engagement and administrative tasks at the government secretariat.
- Gained experience in tech support and sales through roles at Asurion and Teleperformance.
Experience
Sales Assistant
Customer service, Product handling
Secretary
Customer service, Agenda and meeting management
Cashier Assistant
Customer service, Cash handling, Bagging
Bilingual Assistant
Customer service
Bilingual Assistant
Customer service
Social Dialogue Manager
Community service
Bilingual Agent
Customer service, Technical support, Sales