Experienced hospitality professional skilled in customer interactions, reservation management, and guest relations.
Managed customer interactions, handled queries, and provided solutions in hospitality settings
Processed reservations, modifications, and handled customer requests related to bookings
Managed guest incidents and queries, ensuring smooth resolution and guest satisfaction
Contributed to sales offers and promotions to enhance customer engagement
receiving calls and managing customer queries, modifications related to reservations, sales offering
incident and query management, registration and monitoring of cases
Academic Bachelor
internationals business administration
financial management course
english course
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