Leidy - Project Manager with 10 years of experience in IT and Software Development

Bogotá, Bogota D.C., Colombiaen

Led a cross-functional team to deliver five major projects on time and within budget.

Implemented new project management processes that improved delivery efficiency.

Contact via CazVid

Published on CazVid

Summary

Experienced project manager with a decade of delivering IT solutions.

Key Achievements

Progressed from Junior Project Coordinator to Senior Project Manager over five years, gaining expertise in stakeholder communication and resource allocation.

Skills

Project ManagementExperto

Led and managed multiple projects, coordinating teams, timelines, and deliverables.

Agile MethodologiesAvanzado

Applied Agile practices such as Scrum and Kanban to streamline project workflows.

Team LeadershipAvanzado

Supervised and mentored project teams, fostering collaboration and productivity.

Client CommunicationIntermedio

Maintained effective communication with clients to ensure project requirements and expectations are met.

Experience

Coordinadora Call Center

Xhability sas

22 Mayo 2023 - 09 de Octubre 2023

Apertura de sede en la ciudad de Medellin, Encargada de contratación, capacitación y entrenamiento del equipo, Seguimiento y cumplimiento de Metas diarias, Encargada de la Operacion tanto comercial como telefónica de la sucursal Medellín

Asesora Comercial

Ieinco sas

Marzo 2022 - Septiembre 2023

Coordinadora Call center

Summit Academy

Junio de 2012 - Marzo 2022

Inicié como Relacionista Call center y previamente fui ascendida a coordinadora, Liderar equipo de trabajo, Hacer seguimientos, Capacitaciones, Entrenamientos constantes con el personal, Verificación de procedimientos