Lawrence - IT Support Intern

Demonstrated experience with CSS3.

Demonstrated experience with Tailwind CSS.

Demonstrated experience with JavaScript.

Demonstrated experience with React.

Demonstrated experience with PHP.

Resolved 10–15 frontline hardware, software, system, and connectivity issues per week for staff and students. Installed, configured, and maintained 20+ desktops, laptops, printers, and application-software setups. Documented 30+ incidents, solutions, and user requests to support consistent service delivery and knowledge sharing. Supported system updates and basic IT security practices across 25+ user devices

Designed and developed 3–5 responsive websites with CSS3, Tailwind CSS, JavaScript, and React. Built 2–3 database-driven applications with PHP and SQL, including secure authentication and role-based access. Integrated 5+ RESTful API endpoints to support dynamic data exchange and application features. Deployed and maintained 2–3 applications using Docker and Railway. Completed 10+ debugging, maintenance, and feature-enhancement tasks across client projects

Resolved 10-15 frontline hardware, software, system, and connectivity issues weekly for staff and students. Installed, configured, and maintained 20+ desktops, laptops, printers, and software setups. Entered and verified device, inventory, and support-ticket data in the department's tracking system, ensuring consistent accuracy for reporting. Documented 30+ incidents and digitized paper-based records into structured digital formats, streamlining knowledge sharing and improving retrieval speed. Administered system updates and basic security practices across 25+ user devices, reducing vulnerability risks