LAV

Data Analyst / Tableau Developer (Support Engineer)

Developed and maintained 99+ interactive Tableau dashboards and reports used by 50+ stakeholders and 3000+ users to track KPIs and support data-driven decision-making.. Managed Tableau Server environments for 3000+ users across 150+ sites, including access control, permissions, and content migration.. Built and optimized calculated fields, parameters, filters, and LOD expressions, improving dashboard load time / usability by 36%.. Performed data validation and SQL querying across Snowflake and relational databases, ensuring 100% accuracy and consistency across recurring reports.. Developed and maintained data pipelines and workflows; monitored jobs to proactively identify and resolve failures, improving data reliability.. Collaborated with Data Engineers, Analysts, and Business teams to gather requirements and deliver scalable BI solutions.. Resolved 800+ incident management (INC) tickets and service requests within SLA (achieving 90% SLA compliance), performing root-cause analysis and documenting fixes in Confluence.. Developed Python scripts to automate manual processes and prepare functional data using ETL pipelines, saving approximately 10 hours per week.. Used AI tools (ChatGPT, GitHub Copilot) to accelerate debugging and automate routine tasks, improving delivery speed.