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Lauro
Agente bilingües
Video resume
Agente bilingües
Tengo experiencia en call center, llevo aproximadamente 6 años trabajando como agente bilingüe. Empecé como agente en Soporte técnico, luego me moví para cobranzas, luego customer service, y por último, en ventas en la campaña de Comcast Xfinity.
Contact
Tlajomulco de Zúñiga, Jalisco, Mexico
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Provided bilingual support to customers in call center environments across various roles.
Technical SupportIntermediate
Handled technical support inquiries for Verizon, assisting customers with technical issues.
SalesIntermediate
Engaged in sales campaigns for Comcast Xfinity, contributing to product promotion and customer acquisition.
CollectionsIntermediate
Managed customer accounts for collections, ensuring timely payments and account resolutions.
Bilingual CommunicationAdvanced
Effectively communicated with diverse customer bases in both Spanish and English.
Summary
Experienced bilingual call center professional with over 6 years in technical support, collections, customer service, and sales across various industries including telecom.
Key Achievements
- Progressed through multiple roles including technical support, collections, customer service, and sales at Comcast Xfinity
- Accumulated approximately 6 years of experience working in cost centers
- Gained extensive bilingual communication skills working in diverse customer service environments
Skills
Customer ServiceTechnical SupportSalesCollectionsBilingual Communication
Published on CazVid - Jul 3, 2025