This is my profileContact via CazVidLaura
Tourism Sales & Customer Service Specialist with 5+ years in Travel Industry
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Competencies
Delivered personalized assistance and information to tourists and clients in various roles.
Promoted and sold tourism packages through online platforms and social media channels.
Conducted detailed briefings for tourists and coordinated with team members to ensure seamless operations.
Arranged transportation, reservations, and managed itinerary details for travelers.
Proficient in Word, Excel, PowerPoint and basic digital marketing tools to support sales and administrative tasks.
Education
Languages
Summary
Experienced in online sales, customer assistance, and tourism logistics within the travel industry, with a focus on enhancing client experiences and managing marketing campaigns.
Key Achievements
- Managed online sales and marketing for tourism packages, increasing customer engagement.
- Handled airport pickup briefings and coordinated logistics for туристикst services.
- Provided comprehensive tourist information, enhancing visitor experience and satisfaction.
Experience
Moza – atención al cliente
Ayudante en el parque temático
Explicar a grupos de estudiantes lo que había en todo el lugar.
Counter
Atención a turistas, Brindar información.
Transfer
Recoger a pasajeros del aeropuerto, Dar briefing.
Venta de libros
Área de ventas online
Estar pendiente de los pasajeros desde que llegan a Cusco hasta el día de su retorno, Ir a recogerlos del Aeropuerto, Dar briefing, Hacer reservas en restaurantes, hoteles, Buscar guías de Turismo, Gestionar todos los ingresos y hacer cotizaciones.
Venta de paquetes turísticos por internet
Manejo de redes sociales, Marketing Digital, Creación de publicidad sobre paquetes turísticos, Seguimiento de los paquetes vendidos, Recoge y orientación de turistas (Briefing)
Asesora de Ventas online
Venta de paquetes turísticos, Venta por WhatsApp, Briefing y ventas en general, Promotora de publicidad.