Demonstrated experience with Strategic Leadership.
Demonstrated experience with Customer Success.
Demonstrated experience with Sales & Business Development.
Demonstrated experience with Operations Management.
Sweetify Colombia
Founded and led a successful culinary business specializing in artisan bakery and pastry products., Managed all aspects of business operations including product development, financial planning, sales strategy, vendor relationships, and team management., Built the brand from inception to sustainable profitability while maintaining the highest quality standards and customer satisfaction.
Global Traducciones
Provided professional translation and interpretation services across multiple industries., Ensured accurate communication between parties, demonstrating strong attention to detail, cultural sensitivity, and the ability to work under tight deadlines in high-pressure environments.
Cloud Kitchens
Streamlined the digital onboarding process for restaurant partners in a fast-paced food-tech environment., Collaborated with cross-functional teams to optimize partner experience, reduce onboarding time, and ensure successful platform adoption.
United Health Group
Senior Management in Gastronomic Business
International Economics & Finance
Professional Bakery, Pastry & Confectionery
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Demonstrated experience with Team Building.
Delivered exceptional customer support in a healthcare environment, resolving complex inquiries with empathy and efficiency., Consistently exceeded performance metrics while maintaining high customer satisfaction scores in a regulated industry.