Laila

Deliver crisis intervention, conflict resolution, and trauma-informed support for a community of 200+ student residents. Design and facilitate programming on health, wellness, and academic success

Delivered personal care for elderly clients, upholding dignity, autonomy, and HIPAA compliance. Collaborated with interdisciplinary healthcare teams to ensure continuity of care

Delivered confidential crisis intervention via text, applying de-escalation techniques in high-stakes situations

Guided undergraduates through healthcare career pathways and professional ethics preparation

Led therapeutic conversations with elderly residents to support cognitive and emotional wellbeing