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Customer Service & Sales Professional with over 15 years of diverse experience
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Competencies
Extensive experience in client communication, ensuring high satisfaction and effective problem resolution.
Proven ability to drive sales, promote products, and implement merchandising strategies across various sectors.
Skilled in organizing and controlling stock levels to optimize operations and reduce waste.
Experienced in manual arts, ceramics, restoration, and product creation for commercial purposes.
Education
Languages
Summary
Dedicated professional with over 15 years in customer service, sales, inventory, and creative arts. Proven track record of enhancing customer experiences, managing inventory, and leading teams to success across diverse industries.
Key Achievements
- Led strategies to improve visitor services as Area Supervisor at Salitre Mágico, enhancing customer satisfaction.
- Managed inventory and organized sales operations at Papelería Ruiz Martínez, increasing efficiency.
- Produced and marketed handcrafted accessories, expanding product reach and customer base.
- Received promotion to Area Leader at Salitre Mágico for outstanding sales and service performance.
- Supported micro and small businesses with marketing and merchandising at DRYPERS ANDINA S.A.
Experience
Atención y servicio al cliente en call center
Realicé llamadas informativas. recibí llamadas para asesoría de los productos. promoción de eventos. investigación de marketing. archivo
Venta y organización de inventario
distribución y organización. realización de pedidos
Fabricación de accesorios
manualidades. pintura en cerámica. restauración. venta y comercialización
Operadora del área de suvenires
venta de productos y suvenires para visitantes. manejo de inventario. asenso a líder del área de suvenir. realizando estrategias para mejorar los servicios a los visitantes
Embellecimiento, impulso, mercadeo
manejo POP. apoyo a micro tiendas y pequeños y grandes comerciantes
Asesora de imagen
orientados hacia la salud, cuidado y belleza de los clientes
Área de impulso, mercadeo y ventas
publicidad. manejo POP