Experienced in customer-facing roles, team leadership, and educational support with a strong foundation in communication and problem-solving.
Delivered customer service in retail, hospitality, and military support roles, ensuring client satisfaction and efficient operations.
Worked collaboratively with team members in retail, hospitality, and educational environments to meet sales and program goals.
Utilized effective communication while working as a librarian, customer service representative, and teaching facilitator.
Performed administrative tasks including inventory management, record-keeping, and in military and retail settings.
Nick's Menswear & The Modern Groom
Provided exceptional customer service by greeting and assisting customers in a friendly and professional manner., Maintained a clean and organized sales floor, ensuring merchandise was properly displayed and stocked., Processed cash, credit card, and mobile payments accurately using the...
Drama Kids International
Developed and implemented engaging lesson plans for the afterschool program., Facilitated educational activities and projects that promoted creativity, critical thinking, and problem-solving skills., Maintained a safe and inclusive learning environment by enforcing behavioral guidelines and...
Self-Employed
Provided voice talent for various projects including animal vocalizations, audiobooks, and animation/digital media.
U.S. Army - D.O.D
Provided direct customer service to support soldiers and their families overseas., Acted as Library Technician, Information Librarian, Information Acquisitions, Administrator, Accounts Analyst, Radio Announcer, Public Liaison, Marketing Advisor, Keyholder, Stock Manager, Stockroom/Mailroom...
High School Diploma
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Managed point-of-sale systems, maintained inventory, and supported technical and support functions.
AAFES Exchange Service
Provided exceptional customer service by taking orders, processing payments, and ensuring accurate order fulfillment., Prepared food items according to Burger King's standards and recipes., Maintained cleanliness of workstations, dining areas, and restrooms., Managed inventory levels by...
Barnes & Noble
Maintained oversight and accountability of stock inventory, fund transactions, product orders, and vendor receipts., Ensured the company’s proper forms were issued for cataloging the business’ materials and products., Tasked with procuring, sorting, cataloguing, and addressing inventory...
Afni
Provided customer service through a telecommunications service provider., Engaged with customers to analyze requirements, upgrades, issues, or services., Accessed and reviewed personnel accounts on a daily basis to correct and register information.
University of Arizona
Provided exceptional customer service by taking and preparing customized drink orders according to Starbucks standards., Maintained a clean and organized work environment, ensuring compliance with health and safety regulations.
Pima County Public Library System
Planned and designed a 'third place' for youths and young adults to imagine, create, and bring to life their next goal or project., Acted as Public Liaison to conference with the public and conduct public surveys.