Dedicated professional experienced in retail management, client engagement, and technical support.
Delivered exceptional customer service and built strong client relationships across retail and cafe roles.
Managed inventory and payment systems independently at The Warehouse, demonstrating operational skills.
Handled outbound calls and guided clients through complex processes at Ritchie Bros Auctioneers.
Proficient in Windows, Android, iOS, Mac OS, Linux, and various enterprise software environments.
The Warehouse
Managed solo retail operations including inventory and tech-based payment systems, Delivered exceptional customer service and built strong client relationships
Ritchie Bros Auctioneers
Handled high-volume outbound calls, Guided clients through processes, Maintained accurate documentation
Harvest Store + Cafe
Crafted specialty beverages, Collaborated with kitchen and bakery teams, Maintained health protocols
Google IT Support Professional Certificate
Collaborated effectively with kitchen and bakery teams as a Barista, ensuring smooth operations.