Dedicated professional with proven skills in customer support, sales, and organizational tasks across telecom, hospitality, and manufacturing sectors. Adept at building rapport and driving results.
Responded to customer inquiries, resolved issues, and provided support over phone calls in telecommunications and hospitality sectors.
Engaged clients to encourage reservations and sales, emphasizing benefits and closing deals effectively.
Performed data entry and organizational tasks in a factory environment, ensuring accuracy and meeting production goals.
Communicated clearly in customer interactions, sales, and team coordination, including creating a spoken language profile.
Startek
Answer calls from customers with signal problems in their cable, internet, landline and cell phone service, Perform activations and block cell phone lines, Sale of high-end cell phones.
Allied Global
Answer calls with inquiries about hotel reservations from clients., Convince the client to make the hotel reservation with me and tell them the benefits of booking through the company
Hanes Brands Inc.
Everyday tasks folding clothes, pasting price stickers, inserting information from the labels into the system., Organized, punctual, Focused on meeting goals, Honesty, responsibility.
Degree in Journalism
High School
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