Kimberely

Demonstrated experience with Operations Coordination.

Demonstrated experience with Executive & Administrative Support.

Demonstrated experience with Scheduling & Calendar Management.

Demonstrated experience with Customer Communication.

Demonstrated experience with MacOS.

Orchestrated daily office operations and maintained communication across multiple departments.. Streamlined customer communication by managing order updates, tracking requests, and resolving inquiries.. Processed sales orders and maintained accurate records within Epicor.. Accounts receivable, invoicing, and following up on outstanding client payments.. Updated internal dashboards to improve order tracking and operational visibility.. Arranged travel and logistics for trade shows and company events.. Championed document organization initiatives by digitizing records in DocStar for improved accessibility and efficiency.. Visitor check-ins and maintained ITAR NDA compliance documentation.. Served as a key point of contact for staff and customers while managing a multi-line phone system.

Directed daily scheduling for film crews, studio time, and production timelines.. Facilitated pre- and post-production activities to keep projects on track and deadlines met.. Managed client invoicing and completed daily bank deposits.. Oversaw casting coordination and talent scheduling.. Supported production logistics including equipment, locations, and shoot preparation.. Maintained communication between clients and production teams to ensure alignment throughout projects.. Enhanced online presence through website updates and content coordination.

Developed efficient route planning systems and scheduling processes for service technicians.. Coordinated client communication and appointment scheduling.. Generated invoices and work orders using QuickBooks.. Improved data accuracy by organizing and maintaining customer records.

Trained clients on fitness equipment while delivering day-to-day customer support.. Managed inventory and purchasing.. Created promotional campaigns and trade show activities.. Implemented marketing initiatives and member engagement efforts.

Assisted leadership with reporting, scheduling, and administrative coordination.. Maintained CRM databases and ensured record accuracy.. Coordinated meetings, lunches, and internal company events.

Delivered customer-focused fitness training and support to members.. Monitored client databases and reviewed account records for payments.. Strengthened member relationships through consistent service and engagement activities.

Supported sales and marketing operations across multiple accounts.. Coordinated trade shows, travel, and corporate events.. Entered customer records into GoldMine CRM system.. Generated reports supporting sales, bookings, and marketing performance.. Contributed to compliance initiatives and internal audit preparation.. Organized marketing materials and responded to web-based customer inquiries.