Kiara - Customer Service & Web Developer with 5+ years of diverse technical and administrative experience

San Pedro Sula, Cortés Department, Hondurasen

Provided technical support and managed billing inquiries for mobile services, enhancing customer satisfaction.

Designed and developed multiple responsive websites utilizing various programming languages and frameworks.

Publicado en CazVid

Resumen

Dedicated professional with over 5 years' experience in customer service, web development, and logistics administration. Skilled in technical support, website design, and record management, committed to delivering quality solutions across diverse industries.

Logros Clave

Maintained detailed records of logistics, equipment usage, and administrative data, ensuring accurate record-keeping.

Habilidades

Customer SupportIntermediate

Handled technical support, billing, and sales in a customer service role, improving client relations.

Web DevelopmentIntermediate

Built and maintained websites, collaborated on UI/UX design, and performed testing and debugging.

Record ManagementIntermediate

Managed records of trucks, cargo, and administrative documents ensuring accuracy and organization.

Communication & CollaborationIntermediate

Worked across multiple campaign areas, supporting team efforts in tech support, sales, and logistics.

Idiomas

Spanish(Native)English(Advance C1)

Experiencia

Customer Experience

Startek San Pedro Sula

2024 - 2026

Provided technical support to customers regarding mobile services and devices., Assisted clients with billing inquiries, account management, and service concerns., Promoted and sold mobile phone lines and service plans., Handled multiple campaign assignments including billing, sales, technical...