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Sales Associate at American Swiss with 3 years in Retail Sales
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Competencies
Proficient in managing sales processes and driving revenue growth through effective customer engagement.
Skilled in overseeing stock levels and conducting accurate stocktakes to maintain operational efficiency.
Exceptional ability to address customer needs and resolve issues promptly, enhancing overall satisfaction.
Strong verbal and written communication skills, essential for effective interaction with customers and staff.
Competent in supervising team members and fostering a collaborative work environment.
Education
Languages
Summary
Results-driven professional with extensive experience in retail sales and office management. Adept at enhancing customer experiences and streamlining operations.
Key Achievements
- Consistently exceeded monthly sales targets by 20% through effective product knowledge and customer engagement.
- Streamlined stock management processes, reducing discrepancies during stocktakes by 30%.
- Enhanced customer satisfaction through prompt handling of inquiries, resulting in a 15% increase in repeat customers.
- Developed training materials for new staff, improving onboarding efficiency and team performance.
Experience
Sales Associate
Processing sales on the till point (invoicing). Answering calls and attending to queries and enquiries. Assisting client with sales and explaining products. Conducting stock take and maintaining inventory. Dealing with supplies. Receiving stock. Helping manager with administrative duties
Office assistant manager
Managing and overseeing the daily operations of the Paledi Branch. Opening and closing store. Conducting stocktake. Receiving stock. Answering calls. Monitoring employees attendance and their scheduling. Operating the till point (invoicing). Liaison with the Main branch in Polokwane for updates and reporting