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Admin Assistant
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Competencies
Proven ability to lead diverse teams, coordinate tasks, and ensure project goals are met efficiently.
Strong skills in active listening, empathy, and clear communication to address customer needs and enhance satisfaction.
Experienced in stock control, auditing, and merchandising to optimize inventory accuracy and presentation.
Capable of executing strategic plans, managing deadlines, and coordinating multiple tasks effectively.
Education
Languages
Summary
Dedicated professional with over 6 years of experience in administration, customer service, and team management. Skilled in inventory control, project coordination, and communication, committed to delivering high standards and achieving organizational goals.
Key Achievements
- Led a team of 10 at Paul Bayvel Eyethu Sales, ensuring timely project completion and effective communication management.
- Streamlined inventory management and merchandising processes at Berliner Grill & Deli, improving stock accuracy and display presentation.
- Achieved 70% inventory accuracy during high-pressure sales periods at Zulu Lounge through effective stock control and coaching.
- Successfully managed project milestones and maintained high standards as Junior Interior Designer at Curtain Corner.
Experience
Admin Assistant
Managing the correspondence and communications of the organisation such as phone calls, post and emails.. Directed and supervised a diverse team of 10, consistently meeting all project deadlines while improving department productivity by 15% through targeted mentorship.. Supervised and mentored junior staff and interns, providing regular performance feedback and professional development guidance to enhance team capabilities.
Salesman Merchandise
Fast and accurate processing of transaction and returns, inventory updates.. Taking the lead on stock takes, shelf replenishment and premium merchandising.. High attention to detail in balancing tills and maintaining store security protocols.
Score keeper and Team Leader
Managed end to end stock control and auditing, ensuring 70% accuracy in inventory levels during high pressure of sale periods.. Took the initiative to coach new team members on sales strategies, resulting in improved team performance and customer satisfaction.
Junior Interior Designer and team leader
Proven ability to control and organize execute strategic plan on site to ensure project milestones are met.. Skilled in investigating and reporting on variances to maintain high standards and budget integrity.. Experienced in meeting with clients to assess needs and manage project costs effectively.