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Khamari
Customer Service and Technical Support Specialist with 4+ years of experience
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Competencies
Proven ability to manage client relations, set up workstations, and ensure excellent service delivery.
Experienced in providing technical assistance, client education, and project management for software solutions.
Skilled in managing assets, data analysis, procurement, and inventory control to optimize resources.
Proficient in C Programming, Python, and cybersecurity fundamentals with experience in embedded systems.
Effective in preparing reports, professional correspondence, and presenting project ideas to clients.
Education
Summary
Dedicated professional with over 4 years of experience in customer service, technical consulting, and asset management. Adept at streamlining operations, supporting clients, and managing projects with a focus on efficiency and quality.
Key Achievements
- Managed IT assets and maintained accurate inventory records at the Ministry of Economic Growth and Job Creation.
- Provided technical support and client education, enhancing user experience and software usability.
- Streamlined project lifecycle management for freelance animation and technical consulting projects.
- Maintained high standards of cleanliness and organization in a fast-paced restaurant environment.
Experience
Dishwasher
Maintain the cleanliness and organization of all kitchen equipment, dishes, and utensils in a fast-paced restaurant environment.. Support kitchen staff by ensuring a steady supply of clean cookware and dishes throughout service.. Adhere to health and safety standards to maintain a clean, sanitary kitchen.
Customer Service Assistant
Set up workstations and managed staff onboarding/offboarding.. Managed IT assets and ensured accurate inventory records.. Prepared reports and professional communications using Microsoft Office Suite.. Coordinated with team members for resource allocation.
Freelance Animator & Technical Consultant
Provided technical support and client education on software use.. Managed project lifecycles from client intake to delivery.. Presented project ideas and updates to clients, enhancing communication skills.
Asset management.. Data Analysis. Inventory Control.. Procurement