This is my profileContact via CazVidKgomamakwa
Sales and Customer Service Professional in Pretoria
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Competencies
Exceptional ability to assist clients, resolve inquiries, and ensure customer satisfaction across diverse settings.
Proficient in conveying information clearly and effectively to clients, students, and team members.
Skilled in data capture, record management, and using Microsoft Excel for organizing information.
Experienced in promoting products and services, increasing customer engagement, and driving sales.
Education
Languages
Summary
Dedicated professional with experience in sales, customer service, and educational support. Skilled in client engagement, payment processing, and promoting banking products. Adept at maintaining positive environments and delivering excellent service.
Key Achievements
- Enhanced customer experience by providing tailored policy advice and resolving claims efficiently at RR Growth Marketing.
- Achieved high accuracy in payment processing and customer transactions at SB Service Station Engen.
- Supported classroom activities and maintained a positive learning environment as an Education Assistant at Bathokwa Primary School.
- Effectively promoted banking products and facilitated account openings as a Brand Ambassador for TymeBank.
Experience
Sales Consultant
Assist clients with policy maintenance, service requests, and general inquiries.. Process policyholder requests and follow up on claims and outstanding issues.. Educate clients on policy features, benefits, and company procedures.. Collaborate with internal departments to resolve client queries and ensure timely service delivery.. Maintain high service standards by monitoring turnaround times and adhering to Treating Customers Fairly (TCF) principles.
Petrol Attendant
Provide excellent customer service by greeting customers and assisting with fuel purchases and general inquiries.. Process cash, card, and mobile payments accurately using the Point of Sale (POS) system.. Maintain a clean, safe, and organized cashier and store environment while complying with safety regulations.. Restock merchandise, monitor inventory levels, check product expiration dates, and assist with stock counts.. Support daily station operations by providing basic roadside assistance when required and following company policies and procedures.
Education Assistant
Support the teacher in delivering lessons by assisting individual students and small groups with learning activities.. Help maintain a safe, organized, and positive classroom environment by managing student behavior and supervising learners.. Prepare classroom materials, learning resources, and equipment to support daily teaching activities.. Provide additional support to students with special educational needs and monitor their academic and social progress.. Communicate with teachers and parents regarding student progress, participate in school meetings and training, and maintain accurate records.
Brand Ambassador
Promote TymeBank products and digital banking services to customers in partner retail stores.. Assist customers with opening bank accounts and using TymeBank self-service kiosks.. Provide friendly, professional customer service while explaining the features and benefits of TymeBank products.. Achieve daily sales and performance targets through effective communication and product knowledge.. Manage, install, and maintain in-store marketing displays while supporting customer engagement activities.