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Kgolagano
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Competencies
Demonstrated experience with Administrative Support.
Demonstrated experience with Data Capturing & Record Keeping.
Demonstrated experience with Document Preparation.
Demonstrated experience with Filing & Organisation.
Demonstrated experience with Professional Communication.
Education
Languages
Summary
Professional profile
Experience
Sales Assistant / Customer Support
Assisted customers with product, pricing and availability enquiries.. Handled phone calls, emails and in-person customer requests.. Prepared quotations and assisted with pricing-related queries.. Processed customer transactions and supported daily operations.. Worked toward individual and team targets and KPIs.
Sales & Customer Service Representative
Assisted customers with enquiries about financial products and services.. Handled customer queries and complaints professionally.. Communicated product information clearly and accurately.. Maintained professional customer relationships while working toward targets.. Worked collaboratively with the team to meet performance goals.
Marketing & Customer Support
Created and scheduled social media content.. Responded to customer enquiries through email, social media and calls.. Followed up with customers regarding orders and requests.. Recorded customer feedback and assisted with analysing information.. Managed multiple tasks while working toward deadlines.