Kevin - Customer Service Advisor with mental health support experience

Cali, Valle del Cauca Department, Colombiaen

Provided mental health support and calmness to patients experiencing panic attacks

Handled customer inquiries professionally at TASKUS

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Resumen

Experienced in handling customer inquiries with a focus on mental health situations, demonstrating calmness and professionalism.

Problem SolvingIntermediate

Applied problem solving skills in customer service and mental health support scenarios.

Customer ServiceIntermediate

Provided assistance and support to clients and patients via phone calls.

English(Bilingual proficiency)Spanish(Bilingual proficiency)Russian(Intermediate)

TASKUS

8/10/2022 - 10/18/2024

Caring for people with mental health issues, Taking calls from patients with panic attacks and calming them down

Bachelor

Completed 2018

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