Experienced banking professional skilled in customer service, process coordination, and bilingual interpretation, adept at facilitating effective communication and operational efficiency.
Conducted real-time English interpretation during interactions with clients and executives.
Performed translation duties to facilitate communication between diverse stakeholders.
Handled customer interactions in treasury, teller, and call center departments.
Coordinated operational processes and addressed issues in real time.
Banco Nacional de Costa Rica
Provided customer service in treasury, teller, and call center departments., Performed simultaneous English interpretation during phone calls and in-person interactions, facilitating communication between executives and international clients., Coordinated processes and resolved issues in real time.
Bachelor’s Degree
Technical Program
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