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Kenia
Customer Service Professional with 20+ years in Education and Client Assistance
Video resume
Customer service
I want to get a job in remote customer service. I am a responsable, empathetic and kind. I am a great team worker.
Contact
León, León, Nicaragua
Open to remote
Available on CazVid
Competencies
Customer ServiceIntermediate
Worked directly with clients and students, resolving issues and guiding through processes.
Communication SkillsAdvanced
Effectively communicates in English and Spanish, demonstrating patience and empathy.
Research and Problem SolvingIntermediate
Assisted students with thesis work and helped clients with problem-solving tasks.
Technical SkillsIntermediate
Proficient in Word, Excel, and PowerPoint, with ongoing efforts to learn new tools.
AdaptabilityIntermediate
Quickly adapts to new challenges and environments, including managing a home-based business.
Summary
Experienced educator and customer service enthusiast skilled in communication, research, and client support in English and Spanish.
Key Achievements
- 20 years experience as a university teacher, guiding students and managing research projects
- Proficient in multiple office tools including Word, Excel, and PowerPoint
- Demonstrated adaptability and commitment to continuous learning through varied roles and personal business
Skills
Customer ServiceCommunication SkillsResearch and Problem SolvingTechnical SkillsAdaptability
Published on CazVid - Jul 3, 2025