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Keamogetswe
Merchandiser
Contact
Competencies
Experienced in addressing customer inquiries, resolving issues, and ensuring customer satisfaction.
Skilled in stock control, product display setup, and inventory tracking to optimize retail operations.
Effective communicator with experience in engaging with customers, parents, and team members.
Assisted in implementing lesson plans and maintaining a safe learning environment for children.
Provided reception and clerical support, managing calls, mail, and office organization.
Education
Summary
Motivated individual with hands-on experience in merchandising, customer support, teaching, and administrative roles. Adept at managing multiple responsibilities with a focus on efficiency and quality service.
Key Achievements
- Managed inventory levels at CRS, reducing stock shortages and overstock issues.
- Provided effective customer support at CREDICO, resolving queries and complaints efficiently.
- Created engaging lesson plans and managed classroom activities as a teacher at Modern Stars Daycare.
- Delivered excellent front-desk support and administrative assistance at Sam's Auto Engineering.
Experience
Merchandiser
Stocking shelves and creating product displays.. Tracking and managing inventory levels to prevent shortages or overstock.. Rotating inventory and performing stock counts.. Reporting issues or shortages to management.
Answering customer queries via phone, email, or chat. Resolving customer complaints and issues. Providing product/service information. Processing orders or transactions. Meeting customer service targets (e.g., response time, resolution rate). Maintaining accurate records of interactions
Teacher
Teaching children. Implementing lesson plans. Managing classroom activities. Communicating with parents. Ensuring a clean and safe space for children
Receptionist
Welcomed guests. Answering and directing phone calls. Managing mail and deliveries. Provided administrative support