Katherine - Customer Success & Insurance Specialist with Diverse Service Experience

Santa Ana, Santa Ana Department, El SalvadorRemotoen

Served as Insurance Representative at Ubiquity, handling client queries and policy support

Managed customer success initiatives for MocaFi financial, contributing to client retention

Publicado en CazVidAbierto a remoto

Resumen

A versatile professional with experience in customer service, insurance, and language teaching, skilled in client communication and relationship management.

Logros Clave

Taught English privately, developing customized lesson plans for varied student needs

Habilidades

Customer ServiceIntermediate

Provided support and assistance to clients in insurance and financial sectors

Communication SkillsAdvanced

Conducted personalized English lessons and communicated effectively with clients

Client RelationsIntermediate

Built relationships with clients in insurance and financial services to ensure satisfaction

AdaptabilityBeginner

Adapted teaching methods and customer support approaches across different roles

Experiencia

Insurance representative for RXsense services

Ubiquity

Dec 2022 - Dec 2024

Customer success specialist MocaFi financial

Ubiquity

Mar 2022 - Sep 2022

Personal English teacher

Freelancer

Feb 2020 - Mar 2021

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