BioHealth Wellness
Led end-to-end corporate event and travel operations, coordinating internal teams and external vendors to ensure timely, compliant, and high-quality execution., Directly led two teams: a Travel Sales team and an Events team, ensuring alignment between commercial objectives, operational execution, and service quality., Worked closely with the CEO and COO to plan, execute, and optimize event, travel, and sales strategies, providing operational insights and performance reporting., Managed venue sourcing, contract negotiations, and vendor relationships, including the creation and administration of corporate accounts to secure preferred rates and service levels., Controlled event, travel, and marketing budgets, overseeing marketing payments and ensuring all initiatives were delivered within approved financial parameters., Reviewed and approved creative assets and marketing materials for event campaigns (emails, mailers, postcards), ensuring brand alignment, accuracy, and regulatory compliance., Defined, tracked, and analyzed key performance indicators (KPIs) related to bookings, attendance, confirmations, timelines, cost efficiency, and team performance to drive continuous improvement., Designed and led onboarding and training programs for Event and Travel Coordinators, while serving as the escalation point during live events to proactively manage risks and issues.
BurntWork
Manages complex scheduling and executive logistics, including coordinating 20+ weekly meetings, managing inbox communications, and tracking follow-ups, action items, and deadlines., Coordinates domestic and international travel, including flight/hotel bookings, itinerary planning, calendar synchronization, and contingency support for last-minute changes., Conducts targeted research and data management, building comprehensive databases, preparing briefing documents, and maintaining organizational tracking systems using Excel and Google Sheets., Provides high-level administrative support to the Executive Director, covering both professional and personal priorities while maintaining strict confidentiality., Supports special projects end-to-end by organizing workstreams, documenting next steps, following up with the Board of Directors and grant-related fundraising, and ensuring on-time execution., Assists with community outreach by coordinating communications, scheduling engagements, and organizing contact and activity.
Productivity and quality engineering
Salesforce CRM Certification
Logistics and International Transport
Strategic Logistics Management
ESL
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