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K

Katherine

Customer Service & Education Professional with 7+ years in Travel and Teaching

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Quito, Pichincha, Ecuador
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Competencies

Customer ServiceIntermediate

Assisted airline passengers with check-in, travel documentation, and inquiries, ensuring a positive experience.

Tour GuidingIntermediate

Led educational and cultural tours, engaging visitors with informative presentations and interactions.

Child TutoringIntermediate

Supported children's academic activities, helping with homework and creating engaging learning experiences.

English TeachingIntermediate

Designed interactive lessons for beginner students, fostering language development through engaging activities.

Education

Bachelor's Degree
Universidad Central del Ecuador
Completed Dec 2016
High School Diploma
Jim Irwin School
Completed Dec 2010

Languages

SpanishNative
EnglishIntermediate level

Summary

Experienced in airline passenger assistance, tour guiding, and teaching children and beginners in English, demonstrating versatility and strong communication skills.

Key Achievements

  • Gained diverse experience through roles in passenger assistance, tour guiding, and teaching.
  • Led educational tours providing cultural insights at INTIÑAN MUSEUM.
  • Supported children’s academic and recreational activities as a child tutor and language teacher.

Experience

Passenger Service Agent

TALMA ECUADOR
Aug 2021 - Mar 2025

Assist airline passengers with check-in and travel documentation., Coordinate boarding and deplaning procedures., Handle baggage check-in and customer inquiries.

Tour Guide

INTIÑAN MUSEUM
Aug 2018 - Jul 2021

Lead interactive and educational tours for diverse visitor groups., Provide cultural and historical insights about the site., Engage visitors through dynamic and informative presentations.

Child Tutor

INTERNATIONAL EXCHANGE
May 2017 - May 2018

Support children's daily academic and recreational activities., Assist in homework and school projects., Create engaging and educational play experiences.

English Teacher - Beginners

ENQUALITY ENGLISH SCHOOL
Apr 2016 - Apr 2017

Design interactive lessons tailored to students' learning pace., Foster language skills through engaging activities and games., Provide personalized feedback to enhance language development.

Skills

Customer ServiceTour GuidingChild TutoringEnglish Teaching
Published on CazVid - Jul 3, 2025
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