Experienced in providing bilingual customer and technical support, with strong interpersonal skills and a background in healthcare and client service sectors.
Used strong interpersonal and communication skills to handle customer inquiries and manage sensitive information effectively.
Delivered bilingual customer service and technical support across multiple companies, ensuring high customer satisfaction.
Managed appointment scheduling and referrals, demonstrating organizational skills in a clinical environment.
Provided technical assistance as part of customer support roles, troubleshooting issues and guiding users effectively.
Concentrix
Webhelp
Oclinicals
Communicative English
Bussines administration
Handled sensitive and confidential information with discretion, maintaining trust and compliance.