This is my profileContact via CazVidKaroll
Agente atención al cliente- Call Center
Contact
Colombia, Huila Department, Colombia
Open to remote
Available on CazVid
Competencies
Project ManagementExperto
Successfully planned, executed, and closed diverse software projects with cross-functional teams.
Agile MethodologiesAvanzado
Implemented Agile practices to enhance team productivity and project flexibility.
Client RelationsAvanzado
Built and maintained strong client relationships, ensuring project alignment with client needs.
Team LeadershipAvanzado
Led and mentored multidisciplinary teams to achieve project objectives.
Education
Técnologo en Gestión administrativa
SENA, Bogotá
Completed 2022
Técnico en implementación y mantenimiento de equipos electrónicos industriales
SENA, Bogotá
Completed 2022
Administración de recursos humanos
SENA, Bogotá
Completed 2022
Análisis financiero
SENA, Bogotá
Completed 2022
Summary
Dedicated project management professional with a proven track record in delivering IT and software projects.
Key Achievements
- Led a team of 15 in the successful delivery of multiple software projects on time and within budget.
- Directed the transition to Agile methodologies, improving project turnaround times.
- Managed client relationships resulting in increased customer satisfaction and retention.
Experience
Agente atención al cliente- Call Center
Industrias Spring
Mayo 2022 - Febrero 2025
Skills
Project ManagementAgile MethodologiesClient RelationsTeam Leadership
Published on CazVid - May 17, 2026