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Competencies
Demonstrated experience with Exceptional service & communication.
Demonstrated experience with Provides quality care, comfort, and safety.
Demonstrated experience with Meets customer needs with flexibility.
Demonstrated experience with Attention to detail.
Demonstrated experience with Strong interpersonal skills.
Education
Summary
Professional profile
Experience
Assistant Manager
Read and responded to studio emails. Handled membership cancellations, pauses, upgrades, and downgrades. Kept track of studio inventory. Trained new hires
Membership Sales Associate
Managed front desk operations, including checking in guests and administering studio tours.. Maintained individual saunas, preparing them for incoming guests after each use. Processed, folded, and stocked towel shipments; ensured cold-pressed towels were available.. Stocked merchandise as needed and ensured restrooms remained clean and stocked. Used software to manage appointments, emails, and sales. Sold memberships and packages to guests and responded to guest inquiries
Member Engagement Specialist
Greeted and welcomed members and guests, maintaining a positive atmosphere. Responded to inquiries, promoted memberships, and facilitated program engagement. Conducted interviews, facility tours, and member relations. Answered phone calls and provided customer service. Managed cash handling and receipting procedures. Opened and closed the facility
Afterschool Care Supervisor
Supervised and ensured safety for children (ages 5-13) in the child watch room. Implemented program curriculum to engage and support participants. Delivered a quality experience for children and parents, fostering achievement and belonging. Built positive relationships among youth and within families
Summer Camp Counselor
Supervised and mentored groups of campers (ages 7-15) from morning to night. Led group activities focused on community building, equity, and restorative practices. Contributed to physical labor around camp. Performed for campers to enhance the camp experience
Dance Teacher
Created choreography and led dance classes. Coordinated camper dance performances (choreography, lights, music, stage directions)
Administrative Assistant
Assisted CEO in tasks such as handling mail, obtaining office supplies, errands on demand, getting car cleaned, drop off/pick up from airport, grocery shopping, dog and house sitting, scheduling, etc.