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Customer Service & Sales Supervisor with 8+ years in Telecom & Fitness
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Competencies
Provided customer support and transactional assistance across various industries including healthcare, gym, and telecom.
Conducted sales activities, supervised sales teams, and handled client engagement in telecom and retail settings.
Maintained effective communication with clients and team members, ensuring clarity and professionalism.
Utilized Excel for data management and reporting tasks in customer service and sales roles.
Led sales teams, conducted quality analyses, and supported team development in telecom companies.
Education
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Summary
Experienced in customer support, sales, team supervision, and quality analysis across healthcare, fitness, and telecom industries. Skilled in communication and client engagement.
Key Achievements
- Progressed from receptionist and entry-level sales roles to supervisory positions in sales and customer service.
- Managed multiple customer-facing roles, demonstrating skill diversity across healthcare, fitness, and telecom sectors.
- Supervised sales teams and performed quality analysis, ensuring service standards at Grupo Eminent and Desarrollo Celular.