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Customer Service & Purchasing Specialist with 5+ years in Retail and Logistics
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Competencies
Provided client support, managed sales, and resolved complaints at Radiomovil DIPSA.
Oversaw purchasing, import logistics, and customs handling for equipment and merchandise.
Coordinated logistics with UPS, FedEx, and customs agencies for import/export operations.
Utilized SAP for inventory and administrative tasks; communicated effectively in English.
Handled scheduling, invoicing, reports, and documentation for procurement and client management.
Education
Languages
Summary
Experienced in customer relations, sales, procurement, and logistics with a strong command of English and SAP. Skilled in managing import processes and excellent in administrative functions.
Key Achievements
- Managed customer inquiries, sales, and administrative tasks at Radiomovil DIPSA, including line activations and report follow-up.
- Led procurement processes, importations, and logistics coordination for INTECS Instrumentación, handling international shipping and customs procedures.
- Developed expertise in SAP and business English, supporting inventory, order tracking, and import documentation.
Experience
Asesor Personalizado
Atención a clientes, Aclaraciones, Revisiones de líneas y equipos fijos y móviles, Cambios de equipo, Ventas de contado y contrataciones, Facturación, Labores administrativas, Ventas y ofrecimiento de productos, Seguimiento a reportes, Trámites de garantías, Activaciones de líneas, Alta y baja de...
Responsable del Departamento de Compras
Compras e importaciones, Cotizaciones, Seguimiento del Proceso de Compras, Rastreo de Guías, Manejo de Paquetería y Logística de Entregas en Aduanas, Asistente en el Proceso de Importación de la mercancía de Estados Unidos a México y entrega al usuario, Importaciones directamente con UPS, FeDex y...