Karla - Business Development Manager with 10+ years in financial services and client relations

Identified new market opportunities and developed strategies to expand client base and revenue streams.

Managed pipeline and negotiated deals, prepared presentations, and closed sales with clients and partners.

Built and maintained long-term client relationships, ensuring satisfaction and loyalty.

Conducted market analysis to identify opportunities and support strategic decision-making.

Delivered compelling presentations and proposals to clients and internal teams.

Identify New Business Opportunities by researching and analyzing markets to find new clients, partnerships, or revenue streams., Build and Maintain Client Relationships by developing strong, long-term relationships with key decision-makers. Serve as the main point of contact for new and prospective...

Salesforce.com experience and sales. Capable to manage a pipeline to meet and exceed team goals, Conducting market research. Identifying and contacting new potential clients (businesses or individuals) who are interested in the company’s products or services., Ensure customer satisfaction and...

Respond to customer inquiries via phone, email, and chat by providing accurate product and service information., Resolve complaints and issues calmly and professionally. Following up to ensure customer satisfaction., Maintain customer records and updating accounts in CRM., Collaborate with other...

Conducted market analysis to identify and capitalize on business opportunities., Organized client meetings and presented tailored proposals to meet their needs., Managed a robust client portfolio, maintaining high levels of engagement and satisfaction.