Karen - Asistente en gestión de propiedades con experiencia en servicio al cliente y coordinación

Proporciona soporte y atención a clientes en distintos contextos, asegurando la satisfacción y resolución de issues.

Coordina y administra proyectos relacionados con la configuración y mantenimiento de unidades y servicios.

Maneja comunicaciones con huéspedes, equipo y proveedores a través de diferentes canales.

Gestiona tareas administrativas, registros, inventarios y reportes de desempeño.

Guest Services Coordinator, Hospitality, Answering guests through phone, email and direct booking websites, Problem solving, Changing bookings with updated prices, Coordinating with cleaners, Enhancing guest experience, Sign creation, Project management, Managing and recording maintenance issues,...

Prepare, review, and analyze records, reports, and directives to assess work progress, identify issues, and ensure timely problem resolution., Assign and delegate responsibilities for specific tasks to supervisors, ensuring effective workload distribution and adherence to company policies., Respond...

Locate bag claims and baggage for customer with delayed baggage files, provide accurate information and help locate and program delivery service to the customer’s destination