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Karen
Customer Service & Content Writer with 1 year of experience
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Competencies
Experience in engaging with clients, resolving inquiries, and ensuring a positive experience.
Specializes in creating written content and instructional material, including language teaching.
Has experience in teaching English as a second language, focusing on delivery and innovative solutions.
Ability to effectively communicate and adapt content for diverse cultural audiences.
Education
Languages
Summary
English language student with 1 year of customer service and content creation experience, specializing in content writing, language teaching, and cross-cultural communication.
Key Achievements
- Provided detailed historical and cultural information to international tourists at Parque Arqueológico San Andrés.
- Conducted guided tours tailored to diverse audiences, enhancing visitor engagement and understanding.
- Demonstrated effective communication with multicultural groups, improving visitor satisfaction.
Experience
Guía turística
Atención a turistas internacionales, especialmente americanos, brindando información detallada sobre la historia y la cultura maya en inglés y español., Conducción de recorridos guiados, adaptando el contenido a diferentes audiencias y niveles de conocimiento., Comunicación efectiva con grupos multiculturales, asegurando una experiencia turística enriquecedora, resolución de consultas y mejorando la satisfacción del turista.