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Customer Service & Medical Interpreter with 5+ years of experience
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Competencies
Handled customer inquiries, order issues, refunds, and account concerns across multiple roles.
Interpreted medical calls, translated consent forms, and ensured effective communication between doctors and patients.
Fluent in English and Spanish, used for customer support, translation, and interpretation tasks.
Managed customer orders, handled refunds, and contributed to sales support initiatives.
Applied medical terminology knowledge for interpretation and translation in healthcare settings.
Education
Languages
Summary
Experienced professional skilled in customer service, sales, and medical interpretation, with proficiency in English and Spanish.
Key Achievements
- Provided customer support resolving account, order, and refund issues at Grubhub and QVC.
- Facilitated effective communication between medical professionals and Spanish-speaking patients through interpretation and translation.
- Supported bilingual customer support via call interpretation for Latino customers, enhancing service accessibility.
Experience
Customer Service Support
Helping the customers with their concerns about their accounts, orders status and refunds., Helping the drivers with their bank accounts, earnings and help them in case of loss., Call interpretation for Latino customers.
Sales Representative
Solving issues regarding refunds, ensuring proper delivery of customer orders.