Professional profile
Demonstrated experience with Problem resolution.
Demonstrated experience with Conflict resolution.
Demonstrated experience with Critical thinking.
Walmart
Helped customers on floor with locating, reaching and selecting merchandise.. Suggested products to meet customers' needs or complement current selections.. Zoned assigned areas, including arranging supplies, merchandising products and removing damaged items.. Bent, lifted, opened, and moved products weighing up to 50 pounds.. Carried out duties within fast-paced retail environment, providing organized stocking methods and plans.. Assisted customers by locating items and loading heavy purchases in vehicles.. Maintained neat, safe and orderly workspace to prevent accidents and injuries.. Stocked and rotated products, supplies and paper goods to optimize freshness.. Restocked shelves with current merchandise in attractive displays to promote sales.
Little Caesars
Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.. Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.. Closely monitored customer behavior and purchasing preferences, offering constructive guidance to bolster services.. Fielded customer complaints, resolved disputes and answered questions to promote store engagement and effectiveness.. Encouraged professional growth and talent development in associates to increase performance in all areas.. Traveled to three stores in total: Harriman; Lenoir city; and rockwood.. Minimized waste by employing specific expense-tracking and cost-control strategies.. Coached and developed store associates through formal and informal interactions.. Supervised cashiers in processing credit, debit, and cash payments to streamline sales.. Implemented marketing strategies to increase store visibility and attract more customers.. Implemented effective inventory management strategies to minimize waste and optimize profitability.
Days Inn
Welcomed guests and provided exceptional customer service at Days Inn. Managed front desk operations, including check-in, check-out, and guest inquiries. Maintained accurate records of guest reservations and payments. Collaborated with other hotel departments to ensure smooth operations and guest satisfaction. Handled guest complaints and resolved issues in a timely and professional manner. Assisted with administrative tasks, such as answering phone calls and managing emails. Followed hotel policies and procedures to ensure a safe and secure environment for guests
Micheal Dunn Center
Provided care and assistance to individuals at the Micheal Dunn center. Develop and implement personalized care plans for each client to ensure their individual needs are met.. Develop and maintain positive relationships with individuals under care to promote a safe and supportive environment.. Assist individuals with daily activities such as bathing, dressing, and grooming to promote independence and maintain their personal hygiene.. Ensure the safety and well-being of individuals by following proper safety protocols and procedures.. Conduct regular assessments of clients' physical, emotional, and cognitive health to identify any changes or potential issues that may require adjustment to their care plan.. Provide emotional support and companionship to individuals to enhance their overall well-being and quality of life.
Walmart
Worked as a Deli worker at Walmart. Develop and maintain positive relationships with customers to ensure excellent service and repeat business.. Collaborate with the store manager to develop new deli products and promotions to increase sales and customer satisfaction.. Monitor inventory levels to ensure adequate stock of deli products and ingredients. Provide food safety training to new deli workers to ensure compliance with health regulations and prevent foodborne illnesses.. Ensure compliance with health and safety regulations in the deli area to protect employees and customers. Assist in maintaining a clean and organized work area to meet health and safety standards.
High School Diploma