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Customer Agent
Contact
Competencies
Demonstrated experience with Customer service & client relations.
Demonstrated experience with Debt collection & negotiation.
Demonstrated experience with Communication & interpersonal skills.
Demonstrated experience with Problem-solving & conflict resolution.
Demonstrated experience with Sales & product promotion.
Education
Summary
Customer Agent open to new opportunities
Experience
Customer Agent
Assisted clients with inquiries, complaints, and service requests.. Provided accurate product information and resolved customer issues.. Maintained excellent communication and problem-solving skills in a high-volume environment.. Negotiated payment arrangements and handled overdue accounts.. Met daily and monthly performance targets for call campaigns.. Ensured compliance with company policies and debt collection regulations.
Sales Consultant
Promoted and sold mobile products and services to clients.. Built strong customer relationships and achieved sales targets.. Handled contracts, upgrades, and billing queries.
Front Office Administrator
Managed front office operations and client reception.. Handled documentation, filing, and appointment scheduling.. Supported sales and admin teams with record-keeping and reporting.
Sales Executive
Generate new business. Build client relationships. Prepare quotations. Maintain records. Achieve sales targets
Sales Consultant
Sold products and services. Assisted customers. Consistently achieved sales targets
Office Administrator
Managed records. Reporting. Correspondence. Daily administrative functions