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Kaliegh
Family Operations Coordinator at Ms. K Kares
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Competencies
Skilled in managing daily operations, ensuring smooth workflow and high-quality service delivery.
Experienced in hiring, onboarding, and developing high-performing teams for various organizational needs.
Proven ability to establish strong relationships with clients and families, fostering trust and loyalty.
Adept at designing engaging educational content tailored to children's needs and developmental stages.
Summary
Dedicated professional with extensive experience in operations, team leadership, and client relationship management within family and childcare environments. Passionate about creating engaging, efficient, and nurturing spaces.
Key Achievements
- Led operational management and curriculum development, creating an engaging environment for children.
- Built strong relationships with families, enhancing customer satisfaction and retention.
- Optimized daily operations to improve efficiency and service quality.
Experience
Family Operations Coordinator
Operational leader, adept at balancing business management, curriculum development, and provides an engaging environment for children. Passionate about building strong relationships with family and the community to ensure trust, growth, and excellence. Committed to maintaining early childhood development, creating best practices for a foundation for lifelong learning and development
Branch Director
Led hiring and training efforts, onboarding new employees, and fostering a knowledgeable, high-performing team. Managed inventory efficiently to ensure adequate supplies while minimizing waste and controlling costs. Coordinated payroll, staff scheduling, and appointment booking to streamline operations while excelling in sales with strong up-selling skills to drive revenue growth
Sales Manager
Entrusted with key-holding responsibilities, overseeing opening and closing procedures to maintain security, organization, and operational efficiency. Consistently ranked as a top sales manager across multiple locations, recommending value-added services to maximize revenue and client engagement. Oversaw appointment booking, answered phones, managed filing, and performed data entry to ensure smooth daily operations and exceptional customer service