Experienced in customer support, sales, recruitment, and training across multiple BPO companies in Nicaragua. Skilled in Microsoft Office and fluent in Spanish and English, with a strong focus on teamwork, problem-solving, and client satisfaction.
Provided customer support and managed client inquiries in multiple roles at contact centers.
Handled sales processes and recruited new team members, including training responsibilities.
Utilized PowerPoint, Excel, and Word for presentations, data management, and documentation.
Fluent in Spanish and English, facilitating effective communication in diverse professional settings.
SITEL Nicaragua
Almori BPO
SITEL Nicaragua TRU
Nexus Tele services
Focus Services
Managua Call Center MCC
Diploma
Operator of Micro-computer
Applied analytical and problem-solving skills to address customer and operational issues.
Key Credit Repair
The Credit PRO
Credit repair services USA
Bonafide Legal Services