Kabelo

Demonstrated experience with Hardware Knowledge.

Demonstrated experience with Software Installation & Configuration.

Demonstrated experience with Networking Basics.

Demonstrated experience with Active Directory & User Management.

Demonstrated experience with Customer Service.

Assisted customers in selecting bakery products, providing recommendations based on their preferences.. Teamwork and time management in a fast-paced environment.. Product knowledge and sales techniques.

Provided first-line IT support to users, troubleshooting hardware, software, and network issues.. Installed, configured, and maintained operating systems, applications, and IT equipment.. IT security fundamentals (password management, antivirus setup).. Remote desktop support tools (TeamViewer, AnyDesk, etc.).. Documented technical issues, solutions, and user requests for future reference and process improvement.. Hardware and software troubleshooting.