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Junior
Customer Service Representative with 2+ years of BPO experience
Video resume
Customer service representative
Work experience
Contact
Tipitapa, Managua Department, Nicaragua
Open to remote
Available on CazVid
Competencies
Customer ServiceIntermediate
Provided support and assistance to customers across retail and financial sectors.
Communication SkillsIntermediate
Engaged with clients through verbal and written communication to address inquiries and resolve issues.
MultitaskingIntermediate
Managed multiple accounts and campaigns over time, adapting to different client requirements.
Industry KnowledgeBeginner
Acquired understanding of retail and financial customer service processes within the BPO sector.
Summary
Experienced customer service representative with exposure to retail and financial campaigns in the BPO industry, proficient in client communication and support.
Key Achievements
- Gained diverse experience working on multiple retail and financial campaigns in the BPO industry.
- Contributed to seasonal and ongoing customer support for major clients such as Walmart and Kasha.
- Accumulated over one year of specific campaign experience across various clients and services.
Skills
Customer ServiceCommunication SkillsMultitaskingIndustry Knowledge
Published on CazVid - Jul 3, 2025