Experienced customer service agent and interpreter with over a decade supporting call centers in Guatemala, fluent in English and Spanish.
Delivered effective support and resolution to customer inquiries in call center settings.
Performed English-Spanish interpretation for customer interactions, supporting bilingual communication.
Handled inbound calls, interpreted, and provided support as part of customer service teams.
Assisted with technical or repair-related customer inquiries, providing solutions and guidance.
Alorica
UNIFIN
Intouch CX
Alorica
P3 Global Services
Rook Ind.
High School Diploma
Receptionist
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